Check your travel documents
Have your passport and required entry documents ready. Check the destination country’s current entry requirements before leaving home.
RTS Link
Boarding the train
From station to seat
How to board
the RTS Link.
From getting ready at home to stepping onto the train, here’s how your journey will unfold when service begins. Station signs and staff will guide you along the way.
Go to your departure station
Use Bukit Chagar for travel to Singapore, or Woodlands North for travel to Johor Bahru. Give yourself time to settle in and complete departure checks.
Get your ticket ready
Once ticketing details are announced, use the operator’s method and keep your ticket or travel credential handy as you move through the station.
Clear both countries before boarding
Follow the departure route through the co-located Customs, Immigration and Quarantine facilities. Complete both countries’ checks before proceeding to the train.
Check the destination display
Follow platform signs and confirm your destination. Wait behind the marked safety line and keep the door area clear. Ask station staff if you need assistance.
Let passengers exit first
Wait for the doors to open, then board calmly and mind the gap. Move inside, keep bags clear of doors, and hold a handrail if standing. If the doors begin closing, wait for the next train.
On arrival: Leave the train and follow exit or interchange signs. Both countries’ immigration checks are completed at departure, so there is no repeat immigration clearance at arrival.
As opening approaches: These steps describe the planned journey, with general train safety advice. Check the operator’s final ticketing and boarding instructions, and current entry requirements, before your first trip.
Official information on departure clearanceAs opening approaches: These steps describe the planned journey, with general train safety advice. Check the operator’s final ticketing and boarding instructions, and current entry requirements, before your first trip.
Your boarding companion
Ready for the crossing?
Tick each step as you go. Your progress stays on this device until you reset it for your next trip.
0 of 8 steps complete
Next: Travel documents ready
This is a personal reminder, not a ticket or confirmation of immigration clearance. Boarding arrangements are subject to official operator guidance.